Partners and Connectors
Overview
Section titled “Overview”The Guardline Suite integrates with external providers at two points in the architecture:
- Onboarding Platform (ONP): verification partners called during onboarding journeys.
- Guardline Core: external sanction and PEP lists consulted across the entire suite.
Verification partners (ONP)
Section titled “Verification partners (ONP)”ONP uses verification partners to validate the identity and documents of customers during onboarding. Partners are organized by verification category:
| Category | Function |
|---|---|
| Facial biometrics | Biometric capture and matching |
| Document forensics | Document authenticity validation |
| Liveness | Proof of life |
| Facematch | Comparison between selfie and document |
| Device fingerprint | Device identification and reputation |
| Background checks | Registry, restrictive, and judicial lookups |
| OCR | Data extraction and validity verification |
The most widely used partners in each category are already pre-integrated on the platform. The institution does not need to contract or configure these partners individually; Guardline manages the technical relationship.
Connector architecture
Section titled “Connector architecture”Each partner is integrated through a standardized connector. The connector architecture defines a uniform interface for all providers, regardless of their technical specifics. This means that swapping or adding a partner does not require any change in the institution's integration with ONP.
A connector encapsulates:
- Input: customer data and verification context that the partner needs to receive.
- Output: verification result with score and details returned by the partner.
- Callbacks: mechanism for receiving asynchronous responses from partners that do not reply instantly.
- Configuration: credentials and parameters specific to the partner.
The institution can request the creation of connectors for providers that are not yet integrated. The integration process for a new partner is conducted by the Guardline team.
Fallback mechanism
Section titled “Fallback mechanism”When a verification fails or the partner is unavailable, the platform applies a three-level fallback mechanism:
- Automatic retry: the request is resent to the same partner after a configurable interval.
- Alternate partner: if the retry fails, the verification is routed to a pre-configured equivalent partner in the same category.
- Conditional approval: if no partner responds, the onboarding can be sent to the review desk with conditional status, preventing the flow from being blocked by third-party unavailability.
This mechanism ensures that the institution's operation does not depend on the availability of a single provider.
External lists (Core)
Section titled “External lists (Core)”Guardline Core consults external sanction and PEP lists as part of its compliance checks. These lists are updated in real time and used across the entire suite (ONP, FPP, CMP).
| Source | Type |
|---|---|
| OFAC | International sanctions |
| UN | International sanctions |
| European Union | International sanctions |
| PEP | Politically Exposed Persons |
| BACEN/BCRA | National regulatory lists |
Beyond public sources, the institution can import and maintain its own lists on the platform (internal lists, partner lists, sector lists).